PRIVACY POLICY

Your privacy and confidentiality are paramount to our luxury real estate practice.

Last updated: October 10, 2024

COMMITMENT TO PRIVACY

Alexandra Sterling Real Estate ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

As a luxury real estate professional, we understand that discretion and confidentiality are essential elements of our service. This policy reflects our unwavering commitment to maintaining the highest standards of privacy protection.

INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, and phone number
  • Property addresses and real estate preferences
  • Financial information relevant to real estate transactions
  • Communications and correspondence with our office

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser information
  • Website usage patterns and preferences
  • Device and operating system information

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To provide exceptional real estate services and consultation
  • To respond to your inquiries and communicate about properties
  • To conduct property valuations and market analyses
  • To send relevant property listings and market updates
  • To improve our website and service offerings
  • To comply with legal and regulatory requirements

INFORMATION SHARING

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With trusted service providers who assist in real estate transactions
  • With your explicit consent for specific purposes
  • When required by law or legal process
  • To protect our rights and the safety of our clients

DATA SECURITY

We implement industry-standard security measures to protect your personal information, including:

  • Secure SSL encryption for all data transmission
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Secure physical and digital storage systems

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

YOUR RIGHTS

You have the following rights regarding your personal information:

  • Access to your personal information we maintain
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications
  • Portability of your data where technically feasible

COOKIES AND TRACKING

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations

You can control cookie settings through your browser preferences. Please refer to our Cookie Policy for detailed information.

UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes indicates your acceptance of the updated policy.

CONTACT INFORMATION

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Email: privacy@alexandrasterling.com

Phone: (713) 555-0123

Address: 2000 Post Oak Boulevard, Suite 2000, Houston, TX 77056